Full Operational control behind seamless ownership
Phoenix offers a fully integrated yacht management structure, uniting operational oversight, technical management, interior coordination, crew administration, and financial control within one accountable framework. The result is a yacht that is consistently maintained, impeccably prepared, and ready whenever required, whether for private use, guest programmes, or charter activity.
Each yacht is supported by an experienced in-house team that includes operational, technical, and interior managers, alongside a dedicated Crew Manager and Financial Controller. Every client benefits from a personal Client Coordinator who acts as a single point of contact, ensuring communication is clear, priorities are actioned efficiently, and the programme runs with continuity and discretion.
All operations are supported by Phoenix Core, our proprietary software, which brings budgeting, approvals, purchasing, invoice control, works tracking, and owner reporting into one transparent system. This gives owners complete visibility, stronger control, and the reassurance of a yacht managed to exacting standards throughout.
We offer
Technical management
Planned maintenance, defect resolution, and technical oversight to keep all systems reliable and running as intended. Supplier coordination, spares, and service schedules managed with clear reporting and cost control.
Crew management
Recruitment support, contracts, payroll coordination, rotations, and performance structure to maintain a stable, high-calibre team. Training and welfare handled professionally, with consistent onboard standards.
ISM and safety management
ISM compliance maintained in line with flag and Class requirements; safety management systems actively implemented ; Document of Compliance and vessel certification managed to ensure ongoing validity; audits, corrective actions overseen to support safe operations.
Budgeting and accounting
Annual budget preparation, forecasting, and expense control with agreed approval thresholds and visibility for the owner. Transparent monthly reporting, variance tracking, and payment coordination.
Operations and logistics
Operational planning and day-to-day coordination across agents, suppliers, and onboard teams to keep everything running smoothly. Support for voyages, scheduling, logistics, and operational readiness.
Insurance
Appropriate insurance cover arranged in line with operational profile and flag requirements; ongoing compliance and renewal management maintained; claims handled with structured oversight to ensure equitable resolution.